Shiroro Community Guidelines

Our Mission & Purpose

Shiroro exists to help people discover and support genuine small businesses in the Shiroro community — shops, services, food vendors, artisans, mechanics, salons, and more.

Important: Shiroro is an admin-curated directory. Only the Shiroro admin team can add, edit, or remove business listings. Users cannot post, submit, or claim businesses.

1. Business Inclusion Standards

We only feature businesses that meet the following criteria:

• Physically located in or very near the Shiroro community
• Primarily owned and operated by local residents
• Offer real products or services (no middlemen, aggregators, or fake listings)
• Have a verifiable physical address or known operating location
• Operate legally and ethically (no illegal, harmful, or deceptive activities)
• Maintain basic standards of hygiene, safety, and customer respect (where applicable)
• Be willing to be contacted/visited by community members

We reserve the right to remove any listing at any time if it no longer meets these standards or if we receive credible reports of serious issues.

2. Prohibited Content & Practices

The following will never be featured and may result in permanent removal if discovered:

• Businesses involved in illegal activities
• Scams, fraud, pyramid schemes, or deceptive marketing
• Adult content, gambling, or alcohol/tobacco sales (unless culturally appropriate and legal)
• Hate speech, discrimination, or violence-promoting services
• Businesses operating outside Shiroro without strong local relevance
• Fake, duplicated, or misleading listings
• Any business reported for serious safety, hygiene, or ethical concerns (verified by admin)

3. User Behavior Guidelines

While users cannot add businesses, we still expect respectful use of the platform:

• Do not harass, threaten, or abuse business owners or other users
• Do not post fake reviews, spam, or misleading comments (if review feature exists)
• Respect privacy — do not share personal contact details of others without permission
• Report any listing that appears suspicious, unsafe, or no longer operational
• Use the app in good faith to support local businesses, not to harm them

4. Reporting Issues

If you believe a listed business:

• Is no longer operating
• Has serious quality/safety issues
• Is engaging in illegal or unethical behavior
• Was listed in error

Please report it using the in-app feedback/report button (or contact the admin team directly). We investigate all credible reports promptly.

5. Admin Rights & Discretion

The Shiroro admin team has final say on:

• Which businesses are included or removed
• Category placement and featured status
• Response to reports and complaints
• Any changes to these guidelines

We aim to be fair, transparent, and focused on the community's best interest.

6. Changes to Guidelines

We may update these guidelines from time to time. The most current version will always be available here. Continued use of the app after changes constitutes acceptance.